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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Annandale, VA 22003 on 04/18/21

Overall Rating:

5  out of 5
Our Overall Service
Extremely satisfied with how the company was represented. From the beginning to end, the different employees were all very helpful, professional, and worked extremely well with us.
Call Representative
In our numerous calls to the company, Jayne was very patient and went above and beyond by ensuring the schedule of the work was in line with our availability.
Sales Process
Cris took the time to explain the process of what needed to be done. As our need changed for the project, he adjusted the project to fit our needs.
Our Installation Crew
Casey, John, and Earl were fantastic. Their communication was great. They involved us in every step of the way. They let us know when they arrived and when they left. They showed us what we were going to have done and how the equipment was going to work. Can't say enough about how nice the crew was. on any future projects, we will request these individuals again.
The Cleanup Process
Casey, John, and Earl left the finish work site better than we expected. They re-seeded the disturbed and traffic areas and placed straw down on top.

What type of work did you have done:

Foundation Repair

What made you choose our company:

We had multiple companies proposed solutions. We felt the most comfortable with NV Waterproofing and felt we were not pressured to make a decision unlike their competitors. Their price was reasonable and will chose them again.
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