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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Alexandria, VA 22309 on 04/18/22

Overall Rating:

5  out of 5
Our Overall Service

All positive from office folk, sales rep, foreman and crew

Call Representative

Maggie worked with us calmly, pleasantly, and met our needs.

Sales Process

Jaime knows his products and services well. Explained patiently and thoroughly.

Our Installation Crew

Eduardo went beyond usual service in that he was patient, answered all questions completely, cared for our belongings that could not be moved, phoned each morning as requested to say team would ' be there in 50 minutes', turned off lights and locked up at end of each work day. Team members were respectful of our home and its contents.

The Cleanup Process

Crew left site tidy at end of each day. When job completed, damp moped away dusts & removed all debris> way above expectations :-)

What made you choose our company:

We asked for estimates from several companies before selecting NVw. Price seemed reasonable. Service available within our time requirements. Presentation answered all our questions and provided educational material for us to read & compare across industry. We felt respected. Options offered were agreeable.

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