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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Alexandria, VA 22307 on 03/13/24

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

My name is Adrien Henric, I work with a medium sized real estate team that's been operating in the northern virginia area for over 30+ years. We consistently run into time-line issues and having our trusted network of contractors constantly learning about the process of a real estate transaction. Information I am sure they could live without. We had a total of 5 different contractors come out to Duke Drive in Alexandria, a listing we were under contract for. The job required sistering two floor joices in a tiny crawl space. All four of them declined to do the work. We figured the degree of difficulty didn't warrant them coming to sister two boards. Santiago came out the same day for an estimate, gave me a completion date and the work ended up being finished before the settlement date had to be pushed back a second time. Jon was also very responsive and quick to help me with the letter head required by the underwriters stating the job had been finished. All in all, starting a "real estate team" is such a great idea. Santiago knew the real estate process, I didn't have to explain it to him. He got the job done before a very short deadline and the entire process has been refreshing to say the least. I wish every type of large contractor would have a real estate team as you do. Keep up the good work!

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