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Job review from Philip in South Point, OH 45680 on 03/11/22
Our Overall Service
Call Representative
Skye is the one of the best I have dealt with. Anyone who calls a customer while she is on vacation in England needs to be praised.
Sales Process
I understand Zach is new, but one should not miss 120.00 dollars of services for this part of the operation. The first contract was ca 6, 900, but that is because he missed multiple items for the contract In this part is only the cover. I will explain more in the other survey. Moreover, Todd misread a change of work order that caused 100.00 to be added to the bill. This can lead people to not trust the billing process.
Our Installation Crew
Both crews are a credit to your company. They are knowledge, friendly, and patient with multiple questions--truly a fantastic part of the operation.
The Cleanup Process
What type of work did you have done:
Basement Waterproofing
Andy was very informative and I have nothing but high remarks for him, I learned a lot.