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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in 0 on 07/29/17

Overall Rating:

5  out of 5
Our Overall Service

Absolutely the best! I have never dealt with a company like this before...NEVER!

Call Representative

Call backs were made within hours and we always were able to get an answer to our questions.

Our Office Staff
Unbelievable office staff, they are the best. Becky, Michaela, Stephanie, and my favorite, Emily. Not that the others are not great, they are. But I spoke with Emily more than the others. She was so kind, understanding and reassuring. She did what she said she would. Badger Basement, whoever does your hiring is very good at it. Your office staff helps make your company as great as it is!
Sales Process

Paul was our salesperson and he was knowledgeable and thorough. Great personality as well.

Our Installation Crew

Wow, where do I start? They were exceptional. Josh, our foreman, is such a hard worker. He came back late one night when we had a prediction of rain the next day to be sure everything was filled and that we would have no problems. I slept better that night. He answered all questions, returned all calls and we liked him very much. Jordan is a very hard worker as well and the 2 of them worked so well together. I never met the others.

The Cleanup Process

I couldn't believe how thorough they were. They did a great job. Jordan was sweeping the street, Josh was working on our lot to make sure things were compacted. Again, great!

Overall Punctuality
The quality of work...all I can say is the inspector said, "Wow, I have never seen anything like this.". Needless to say, we passed inspection.
Professionalism of Company
On time!

Other Comments:

Wonderful. There was some minor damage to the siding and when I called they said, "Just send us the bill."
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