The company sent an informational bio sheet with a photo about the employees that would be working in our home.
Very knowledgeable and honest about our options
The crew was on time, explained the process and finished when they said they would. Very polite, answered any questions we had.
Very clean
Very straight forward, honest, no scare tactics, (ie: your basement could collapse tomorrow).
I like the call back on Saturday. It showed that you are great service company!