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Job review from in Dobbs Ferry, NY 10522 on 07/12/16

Overall Rating:

5  out of 5
Our Overall Service

Your company Representative, Glen inspected my slab and immediately knew the solution, which he explained very well. The technicians who arrived on time to perform the work were very professional and performed an excellent job. They were attentive to protecting walls and other items in the house, totally impressed me in their abilities to perform this delicate work and even cleaned up after themselves, which I told them was not necessary at that late hour. Glen quoted the job and to the credit of your company there were no hidden costs the difference between the Quote and deposit was all I was required to pay, which was quite refreshing as you can imagine. I would recommend your company and have already done so to my neighbors who I believe have to have the same problem with their slab as I did. Thank you to your entire company including Ownership you run a tight ship.

Call Representative

Did an excellent job representing your company and explaining the process to me.

Sales Process

Glen the sales rep. arrived on time and was thoroughly knowledgeable with all your products and of course knew exactly what needed to be done and the process that would work best. He calculated all his quantities correctly to avoid any overages having to be charged which is much appreciated, he explained the process and what would need to be done by myself prior to the arrival of the technicians. Glen was very professional and left me confident that I had chosen the right methodology and the right company to perform this procedure.

Our Installation Crew

Arrived on time, protected walls and other areas that might be disturbed, immediately commenced the lifting operation, explained in great detail the process, worked straight thru lunch which I offered to buy but they refused. They worked right up to 6:00pm and even cleaned up which I indicated was not necessary as they were going to face a lot of traffic. Very nice to work with as well

The Cleanup Process

see last comment

What made you choose our company:

Online Website, conversation with phone sales representative and of course the closure for the deal was Glen explaining the process and gaining my confidence (I am an engineer) that this was the best alternative to repair a serious problem with my house. THANKS TO ALL THE MEMBERS OF CONNECTICUT BASEMENTS FOR A JOB BETTER THAN WELL DONE.

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