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Job review from in Ponte Vedra Beach, FL 32082 on 11/21/24

Overall Rating:

4.2  out of 5
Our Overall Service
Courteous men installed a French Drain, however the line from the drain to the water exit box was not installed deep enough. The grass that was removed to install the drain is one inch above grade level and cannot be lowered to grade level because the drain line is too high.
Call Representative
Good
Sales Process
Good however there was confusion between what he told me they would do and what was on the work order. The installer took care of my concern.
Our Installation Crew
Great guys but they did not bury the drain line deep enough causing the grass that was cut out to stick up above grade level. Drain is less than one inch below replaced grass so grass probably will not grow back in affected area. I also question if they covered the French drain pipe with filter fabric.
The Cleanup Process
Good job cleaning up.

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