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Job review from in Evansville, IN 47711 on 11/07/17

Overall Rating:

5  out of 5
Our Overall Service

A great job, done in just two work-days.

Call Representative

Chris was very informative and low-pressure...much appreciated.

Sales Process

Informative and patient and friendly. Not a high-pressure pitch.

Our Installation Crew

We couldn't be happier with the install team. Day one: Todd and Joe. Day two: Todd and Dakota. Very professional and courteous and friendly and cheerful...great to be around them. Todd kept us informed as to what the team was doing at every step. They went way above and beyond the call to make this a top-flight job. Great guys---don't lose them!

The Cleanup Process

They remove "mountains" of old insulation, pipes, and a variety of wood and wire scraps from a recent kitchen remodel. They cleaned up large batches continually and placed it in the driveway container dumpster. After all was complete, they "policed" the area completely...no trace of any debris left. Absolutely professional at every stage of the job all the way along.

What made you choose our company:

First, my wife and I had seen TV commercials over the last three or four months that piqued my wife's interest. Second, we talked with our next-door neighbors whom had hired Healthy Spaces to do some work on their house following a water leakage event. Next, my wife spoke with someone at your office who put together a nice packet of brochures and other info. for us to review at our leisure (a very impressive mailing). Finally, we made an appointment for a sales presentation at our home, done by Chris. He made a very persuasive case, but was not "pushy" toward closing the sale. This experience with Healthy Spaces has been a pleasant one from start to finish---a refreshing change compared to some other "service-provider" experiences we've had in the past.

Company's Response:

Hi Gary and Cindy,

Welcome to the Healthy Spaces family! Thank you for taking the time to review us and choosing Healthy Spaces. We take pride in making sure our team provides you with the best customer experience and I'm SO happy to hear your experience reflected that from start to finish with the office staff, your Design Specialist Chris, and our Production team: Todd, Joe, and Dakota!

As a thank you, I've applied a $20 discount towards your 2018 yearly renewal. We also have a referral program if you know of someone who could use our services. All you have to do is make sure they mention your name when calling in or submitting through our website and we'll credit $50 to your account just for referring someone!

Sincerely,

Kelsey B.

Marketing Director

 

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