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Job review from Stanley in Henderson, KY 42420 on 01/17/18
The only complaint I had was there was a lot of dirt left on top of my brand new vapor barrier.That should have been wiped up or cleaned up on the way out of my crawlspace.I spent almost $8000 that vapor barrier should have been clean.I don't think that's asking too much.
What made you choose our company:
Seeing the quality of your work on your website.I decided I finally wanted my crawlspace done right.
Company's Response:
Dear Stanley,
Thank you for taking the time to review us! We take pride in making sure our team provides you with the best customer service and I'm sorry to hear that your experience didn't meet those standards. I spoke to Daniel and Donnie who informed me that they came out to your home to clean up the original mess. Were we able to make your experience better for you?
As a thank you, I've applied a $20 discount towards your 2019 yearly renewal. We also have a referral program if you know of someone who could use our services. All you have to do is make sure they mention your name when calling in or submitting through our website and we'll credit $50 to your account just for referring someone!
Sincerely,
Kelsey B.
Marketing Director
Richie was outstanding. What a fabulous worker.