Job review from Garla in Plainfield, IN 46168 on 08/12/20

Overall Rating:

5 out of 5

Our Overall Service

Call Representative

Sales Process

Very happy with Josh's knowledge, professionalism and courtesy.

Our Installation Crew

I was very impressed with the installation crew: Terry Anderson and Brett on the 1st day and on the 2nd day, they were joined by Omar. They communicated well with me, very professional and courteous and very clean. I had questions and they answered them without hesitation. They really do know their job and take it seriously. I've had a lot of work done at my home in the 28 years I've lived here, and this team was far superior to any other team of trades I've encountered. That says a lot.

The Cleanup Process

Could not have been better

What made you choose our company:

I was taking bids for repair work. I was happy with the non-pressure approach given me by Josh during the estimate process, and felt I could trust him to quote me what needed to be done rather than what he wanted to sell me. Give me what I NEED and I'm generally going to expand that request. After reading your brochure and other reviews, I was pretty sure I had picked the right company. Now I KNOW I did.

Company's Response:

Hello Garla,

Basement Systems of Indiana sincerely appreciates your kind review and are pleased that we were able to resolve your crawl space concerns. As a way of saying thank you, we will reward you with $75 for every referral you provide that chooses Basement Systems of Indiana as their basement waterproofing, foundation repair, or crawl space encapsulation contractor. If someone you know could use our services, simply fill out your information at the link below with your friend's information and we will get in touch with them. Find out more about our referral program:
https://www.basementsystemsofindiana.com/about-us/refer.html

You can trust us to provide your referral with the same level of outstanding service that gave you the confidence to choose us as your contractor of choice. Again, we thank you for remaining patient with us throughout this process.

https://www.facebook.com/basementsystemsofindiana/

Thank you,

Nathan Truncone

Marketing Coordinator

Basement Systems of Indiana

[email protected]