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Job review from in Knightstown, IN 46148 on 05/24/22

Overall Rating:

5  out of 5
Our Overall Service

Friendly, Great communication, and fair pricing

Call Representative

Friendly and kept us in the loop if anything was happening

Sales Process

Friendly, very informative, and fair on his pricing

Our Installation Crew

Friendly, very professional, knew exactly what needed to be done

The Cleanup Process

He left the area very clean and area's where we needed more dirt he did inform us and we solved the issue within the next few hours

What made you choose our company:

Pricing. You came in $500 - $1,000 cheaper than the competitor. They did not include the driveway repair with their pricing. They also wanted the A/C unit removed which was going to cost us another $1,000

Company's Response:

Hello Chase, 

 

Basement Systems of Indiana sincerely appreciates your kind review and are pleased that we were able to resolve your concrete concerns.  As a way of saying thank you, we will reward you with a $75 Visa gift card for every referral you provide that chooses Basement Systems of Indiana as their basement waterproofing, foundation repair, or crawl space encapsulation contractor. If someone you know could use our services, simply fill out your information at the link below with your friend's information and we will get in touch with them.  Find out more about our referral program:
https://www.basementsystemsofindiana.com/about-us/refer.html

You can trust us to provide your referral with the same level of outstanding service that gave you the confidence to choose us as your contractor of choice.  Again, we thank you for remaining patient with us throughout this process.

 

Thank you,

 

Nate Truncone

Marketing Manager

317-643-5965

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