Job review from Steven in Indianapolis, IN 46239 on 06/21/22

Overall Rating:

4.6 out of 5

Our Overall Service

Very professional and impressed with the overall work.

Call Representative

We are rally not sure who the call representative is. If it was Joe, then he did an exceptional job.

Sales Process

Our Installation Crew

Joe was very professional. I would high recommend him to others. He kept us updated. You have a very dedicated employee and he spoke highly of the company. I would use him again tomorrow if need be.

The Cleanup Process

Very impressed with clean up process. They needed to come back and install an I-beam with jacks and Joe and the guys took off there shoes and even vacuumed under our crawl space. Very impressed with them.

What made you choose our company:

Impressed with TV commercials. Impressed with sales rep as he was prepared and showed us samples and computerized information.

Company's Response:

Hello Steven,

Basement Systems of Indiana sincerely appreciates your kind review and are pleased that we were able to resolve your concerns. As a way of saying thank you, we will reward you with a $75 Visa gift card for every referral you provide that chooses Basement Systems of Indiana as their basement waterproofing, foundation repair, or crawl space encapsulation contractor. If someone you know could use our services, simply fill out your information at the link below with your friend's information and we will get in touch with them. Find out more about our referral program:
https://www.basementsystemsofindiana.com/about-us/refer.html

You can trust us to provide your referral with the same level of outstanding service that gave you the confidence to choose us as your contractor of choice. Again, we thank you for remaining patient with us throughout this process.

Thank you,

Nate Truncone

Marketing Manager

[email protected]

317-643-5965