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Job review from in Williamsburg, IA 52361 on 09/25/24

Overall Rating:

4.4  out of 5
Our Overall Service
Alex and Carter did an excellent job with not only waterproofing the basement, installing the sump pump and the SaniDry system, but they did their best to prevent dust from getting into my washer and dryer, furnace and vents, and upstairs. I have a clean, dry basement that looks great instead of mold crawling up the walls.
Call Representative
Dan and Desiree were great to work with getting the quote and install ready for fixing my basement.
Sales Process
Daniel Kelchen did great explaining everything from what problems needed addressed, cost, prep and installation. He was a really interesting person and I enjoyed talking with him.
Our Installation Crew
The waterproofing crew did excellent work both in installation and protecting mechanicals such as the washer & dryer and the furnace from all the concrete dust. Unfortunately I can't say the same for the foundation wall repair crew.
The Cleanup Process
The crews picked up their tools and tried to smooth out the yard where the drains and supports were buried. The washer and dryer were not hooked back up and I had to call to get them properly installed.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

Other people heard MidAmerica Basement Systems had a great reputation and recommended I use them over local unknown companies.
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