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Karrie Barclay

Basement Systems USA

Title: Customer Care Manager

Hometown: Elkton, MD

Meet Karrie!

Prior to working at Basement Systems USA, Karrie has over fifteen years in the customer service industry, and has been with us for six years!

Karrie is the initial point of contact between our customers and the company. When customers are calling in for a service appointment or estimate appointment, Karrie ensures they are directed to the correct department. Karrie also assists our customer service team with scheduling estimate appointments.

"My favorite part of the job is helping our customers every day and working in a positive environment!"

In her free time, Karrie likes to do arts & crafts, enjoys the outdoors, and spends time with her family and dog.

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Basement Systems Inc., based in Seymour, Connecticut, is a network of basement waterproofing and crawl space repair contractors spanning across the United States and Canada. Since 1987, their innovative products and systems have helped homeowners transform their wet, leaky basements and nasty crawl spaces into dry, healthy living spaces.

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