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Job review from in West Saint Paul, MN 55118 on 06/01/18

Overall Rating:

5  out of 5
Our Overall Service

The entire experience was executed perfectly. From sales to follow-up.

Call Representative

Very responsive. Prompt follow-up with my initial inquiry.

Sales Process

Schedule and arrived on time, quoted job on site, explained the process and options. And the job was performed for the quoted price.

Our Installation Crew

Ben Heldt and crew showed up when scheduled, worked hard and finished the job on time. Very friendly - even at the end of the day when he should have been exhausted.

The Cleanup Process

They covered the carpets tented furniture and other items to keep the dust off. And cleaned up at the end of the job. They clearly cared about the customer experience.

What made you choose our company:

I kept searching for water in the basement solutions on the internet. There seem to be few contractors that specialize in this space. Actually I was a little hesitant to call Complete Basements because they did not have a local office. But I am very glad I called.

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