Job review from Fredrick in Hopkins, MN 55343 on 03/23/20
Overall Rating:
5
out of 5
I can't think of a single aspect of that I could fault from initial presentation to the completion of the install. Excellent Job!
The call representative (Ryan Brenner) was extremely knowledgable about the products being used as well as the entire construction process and theory behind it all. Ryan was very helpful, as well as easy and enjoyable to work with. On any upcoming home improvement projects where Complete could be of service Ryan would be the first one that I call.
See above.
As Ryan was a great representative of Complete Basement Systems on the Sales end so was Cody Andreoff on the Installation end. Cody and his crew were there to start when they said they would be, they all worked hard to complete the project in 1-day. When they left there was little evidence of them ever being there. They did that good a job of cleaning up after the install. During the install process Cody was very helpful and conscientious about showing us the product and explaining the purpose behind all the components. Very good job!
As stated above, the clean up was done extremely well. The demo process is fairly messy with sheet rock removal and the breaking up of the concrete floor. Cody and crew were very careful to put up plastic sheeting to protect the rooms from any dust and debris. When they left to head back to Mankato, I think the rooms actually looked better than they did before they started the process. Excellent job!
What type of work did you have done:
Basement Waterproofing
What made you choose our company:
Recommended by a leading Hopkins Realestate Sales Agent (Edina Realty-Shelly Billiet)
Hopkins, MN 55343
Hennepin County
Monday, March 23rd
Great Job! Very comfortable having in my home too - felt very trustworthy