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Job review from in Minneapolis, MN 55411 on 12/09/21

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Friendly interaction and quickly got us set up and schedule for a follow-up.
Sales Process
Discussed a couple projects with Ron. He was thorough in explaining the options, answering our questions, and communication for coordinating the sump pump project.
Our Installation Crew
Justin walked me through the installation process and we discussed options for positioning the waste water pipe and location of the dehumidifier. Communication of progress was clear throughout the day. Walkthrough of completed work and answering my questions was good.
The Cleanup Process

What type of work did you have done:

Sump Pump

What made you choose our company:

We were referred to Complete Basement Systems by friends. Online reviews and the longevity of the company looked good. Interactions with the call representative and salesperson were good. While not our cheapest option, the combination of interactions with employees and explanatory information provided, as well of assurance of ongoing support, lead to confidence in this investment for our home.

Nearby Related Reviews:

  • Review from Kirby & Rachel Gowen in Minneapolis, MN

    The work was completed in one day and looks great! So thankful for complete basement systems!...

  • Review from Micheal & Patty Paul in Minnetonka, MN

    Great Job! Very comfortable having in my home too - felt very trustworthy

  • Review from Janice Shadlow in New Brighton, MN

    Very satisfied with the work done.

  • Review from Carol in Saint Paul, MN

    Folks if your thinking of doing something with crawlspace or any other work in you home don't...

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