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Job review from in Merrimack, NH 03054 on 12/19/24

Overall Rating:

5  out of 5
Our Overall Service

Always at the other end of the phone to answer my questions. I dealt with Jennifer for the most part, and she was excellent!

Call Representative

Personable, knowledgeable, very helpful.

Sales Process

Explained why the cracks formed in our basement, along with the process of completing the work, Nikki never pushed me to make a decision/not a hard sell at all.

Our Installation Crew

Perfect! They called prior to arrival, showing up on time, and explaining the process again to me. They were great to work with!

The Cleanup Process

Perfect again!

What made you choose our company:

I typically go with a family owned business when having work done. I reviewed them on line, and when I called I was received well. All staff were patient and caring, never rushing me to answer all my questions. Honestly, I have never worked with a company that was as thorough at Erickson, right down to a follow up call from Kim to see if I had any further questions or issues. Thank you to all who I had contact with! Keep up the great work!

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