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Michelle Freda

Quality 1st Basement Systems

Title: Appointment Center Manager

Hometown: Mt. Pleasant, PA

Meet Michelle!
She is a member of our Customer Service Department. Michelle has built her customer experience with quality 1st by starting out as a Customer Service Representative. For the past three years she as been supporting our Customer Care Team and our Customers to ensure we are delivery exceptional customer service. Michelle has over 8 years in the Customer Service and hospitality industry.
Michelle also has an Associate's Degree in Hotel Management!

"My favorite part about my job is coming to work with a team that is upbeat! I also enjoy talking to our customers and letting them know that they called the right place to get the job done!"

During her free time, Michelle enjoys baking desserts, shopping, and spending time with her family!

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