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Job review from Mary in Mahwah, NJ 07430 on 05/26/11
Victor is a great resource to your company. He was easy to work with and very agreeable and helpful. The other crew members were good also.
Our Overall Service
It looks fine so far but now I need to wait for a big storm and see if there are any problems.
Call Representative
Our Office Staff
Don't really remember, I'm sure it was fine or I would remember. There was a long lag time between the call and the appointment with Ken.
Sales Process
Ken was very thorough during the estimation process. The only negative comment I have was that I wanted a last minute change and I sensed a little more pushback that I should have. I know it's a pain, but it should be an expected part of the business. I eventually did not make the change, but even with the change it would have been an expensive job.
Our Installation Crew
The crew was incredibly efficient, hard-working and very pleasant.
The Cleanup Process
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Our foreman, Victor Leon, was excellent. Upon arrival, he walked around the property with me...