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Job review from Tom in Albany, NY 12205 on 03/03/17
Very responsive from initial inquiry through installation. All company representatives were professional and best of all, the work performed seems to have alleviated the water, dampness, and last but not least, the horrid sewer smell from the previous drainage system is gone!
Professional and responsive
Explained products thoroughly and why this system would alleviate our damp and smelly basement vs other systems
Communicated schedule ahead of time, came when they said, respectful of our home given messy nature of job (mess confined to work area), and explained what work was being performed as they were doing it (I asked!)
Other than a lot of dust from jack hammering concrete floor (which we were told ahead of time), no mess left behind.
What made you choose our company:
Initially recommended by drain cleaning company that could not provide services to fully remediate our basement situation. We researched ypur company online and were impressed by the positive reviews. After meeting with the sales representative, who spent over 2 hours with us answering our questions, we felt confident that this investment would finally fix our damp and smelly basement issues. Happy so say that so far, the fix has worked!
Overall, an excellent experience. From initial contact to the completion we were well In formed...