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Job review from Karen in Long Beach, NY 11561 on 03/07/13
You have a great product. We saw the improvement immediately. The sales person was knowledgeable and not pushy. Your weakness is your installation crew. Also, phone notification of changes would be nice. Eventually all was done satisfactory.
Our Overall Service
Good product, works really well.
Call Representative
Our Office Staff
We were scheduled for a job evaluation. Even received a written confirmation. On the date of the evaluation, no one came. We called the office and they said it had been cancelled. It would have been nice to be notified.
Sales Process
Great guy.
Our Installation Crew
OK. They came late and left early (after 4 hours of work). Didn't finish the job. We rescheduled and they didn't show up. It took another schedule to get the job completed.
The Cleanup Process
Nice cleanup.
What made you choose our company:
You specialized in crawl spaces and that is what we needed.
Sales Rep-Mike Alexander was very knowledgeable and professional. Mike was easy to reach and...