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Job review from Bonnie in Niagara Falls, NY 14304 on 08/04/17
Our Overall Service
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Sales Process
Our Installation Crew
The Cleanup Process
Unfortunately I may have interrupted them when the job was just about finished. The sump pump did not get plugged in after the job was done. I didn't see it until we had a long hard rainfall the next day. When I plugged it in it would not start. I called and someone was there within about two hours to get it going again.
What made you choose our company:
Salesperson and estimate of cost Questions answered honestly with advice on cause of water problem and how to fix it. Gutters caused the water problem that caused the leak in the foundation. Once the gutters were fixed, the leak was resolved.
Price and the fact that the complete job was to be done by Franks. Other companies had to...