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Job review from Tom in Marcellus, NY 13108 on 01/05/21
Might be because of the holidays, but some texts, calls unreturned
First rep, Christian, underestimated the cost. Added $429 to bill
Team was awesome
Very nice job!
What made you choose our company:
My wife saw one of your trucks at a home in our community, and called
Company's Response:
Hi ,
We received your installation survey results and we would like to thank you for choosing to work with Woodford Bros, Inc.!. We truly appreciate your feedback, as it will be reviewed with the salesman for learning purposes and to ensure this does not happen in the future. Your satisfaction is extremely important to us, and we would like to make things right. If there is anything we could do to better your experience or discuss the situation at hand please give us a call at your earliest convenience.
If you’ve got a spare second, would you mind dropping us a review on Google? Small local businesses like ours rely on customers competing with big national brands.
To submit your review, simply click the link and let us know what you think! https://g.page/WoodfordBros/review
What Other Customers Had To Say
Maryjane says "Listened well, explained the procedure, were friendly, neat and careful. Experienced."
Richard says "Friendly, professional, and knowledgeable."
Jon says "The crew had everything spotless when they were finished."
Sincerely,
Tess Rounsaville
Service & Production Coordinator
Phone number: (315) 256-5422
Email: [email protected]
