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Job review from Rich in Cary, NC 27518 on 09/21/13
Had to negotiate on price. Would have preferred better pricing upfront (felt like car shopping) Even after negotiation, you were still not the cheapest but felt I received value for the price paid.
Our Overall Service
Call Representative
Our Office Staff
The only improvement would be: 1) was originally starting on a Monday, only called at 8:30AM Monday morning to indicate they would arrive on Tuesday morning, then afternoon.
Sales Process
Very knowledgeable and provided options.
Our Installation Crew
Very professional and customer focused
The Cleanup Process
What made you choose our company:
Positive reviews from other customers and the fact you handled both foundation repair and basement waterproofing.
Service person, Ricky was very pleasant and took time in finding cause of problem I was having...