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Job review from in Spruce Pine, NC 28777 on 07/22/22

Overall Rating:

5  out of 5
Our Overall Service

The encapsulation of my crawl space is not yet complete, but i am very pleased with the progress so far. I have another appointment scheduled in a few weeks to complete the work that still needs to be done.

Call Representative

my experience with the call representative has been excellent. She was friendly, professional, and very helpful in answering questions and scheduling appointments.

Sales Process

It was a pleasure talking with Bobby and he did an excellent job explaining the encapsulation process, the areas of concern under the house and how they would be addressed. He is very knowledgeable, professional and is willing to take the time needed to make sure all questions are answered.

Our Installation Crew

I loved the installation crew. What a great crew. Always friendly and well mannered, p professional, willing to explain what they were doing and answer any questions I had. I really appreciated that they pointed out other problems that need to be addressed in the crawl space.

The Cleanup Process

The installation crew did an outstanding job of cleaning up after themselves and this old lady appreciates it very much.

What made you choose our company:

I researched companies that specialize in what I needed and read the reviews. Carolina Basement Systems came out on top.

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