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Job review from in Upper Malagash., NS B0K 1E0 on 03/21/19

Overall Rating:

5  out of 5
Our Overall Service
Very satisfied. Product intalled, triple sump pump, is very good. 3 years of flawless operation even during power outages. Last power outage was for 35 hours. The battery back up worked exceptionally well during the outage.
Call Representative
Very polite and accomodating.
Sales Process
Did not deal with a salesperson, due to the fact that the previous owner of the property had the product installed before the sale of the property. We aquired the property a year after the product was installed
Our Installation Crew
Very proffessional, knowledgeable, and thorough. All of my questions were answered. This was a service call not an installation, and I was present during the whole process, just to become more familiar with the product and how it actually works.
The Cleanup Process
There was some sedement at the bottom of the well, which was removed and everything was cleaned and inspected. Very satisfied customer.

What type of work did you have done:

Sump Pump

What made you choose our company:

The previous owner had this particular sump pump installed from Ridgeback Basement Systems, and I, as the new owner of the property am extremely pleased that they chose this company. Great product, exceptional after sales service, and skilled and knowledgeable technicians.
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