Job review from Janine in Ontario, ON on 08/25/15

Overall Rating:

4.7 out of 5

Will defentiatly keep you in mind for other jobs or recommendatin to others.

Our Overall Service

two cancellations was leaving us wondering.

Call Representative

Rick was on time, informative, and provided an explanation of the process.

Our Office Staff

phone systems always breaking up.

Sales Process

See above

Our Installation Crew

Tim & Jeff, were great from the beginning. The courtesy call 15 minutes prior to arriving, the introduction, explanation of work to be done, then the walk about explaining the work that was done, they explained why they did what they did. The efficiency of the work they did in the time frame made up for the prior cancellation and rescheduling. The initial call also allowed me time to move the vehicles so that they could pull in with the trailer and the truck.

The Cleanup Process

Would not even know that they were at the house performing a job.

What made you choose our company:

Once I tracked you down, it was a Saturday morning when I called to enquire about an appointment, you were there that Saturday morning which was a pleasant surprise. You had a rep in London as well, which was a plus.

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Job review from Janine in Ontario, ON on 08/25/15

Overall Rating:

What made you choose our company:

All products and services are provided exclusively by local contractors within the Basement Systems Network.