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Job review from in Burlington, ON L7P 1J9 on 09/16/20

Overall Rating:

5  out of 5
Our Overall Service

Fantastic service from beginning to end

Call Representative

Wonderful and friendly.

Sales Process

David was fantastic. He explained to me what I needed, what I didn't, the pros and cons of each option and he didn't pressure me at all. Plus he loved my dogs.

Our Installation Crew

They were wonderful. The Forman explained everything he was doing that day, they arrived on time, worked quickly, treated my home with respect and gave a breakdown of everything they did that day and what to expect the next day. The very best part, they said goodbye to my 2 pugs every day, which means a lot to us dog people.

The Cleanup Process

I had a filthy, muddy crawl space and yet you wouldn't even have known they were here after leaving. The only access to my crawl space is through my house via the back garden. They layed down mats to protect the hardwood floors from mud and heavy work boots. Everyday after they finished they removed the mats and swept up. They also arrived with masks as per the new Covid normality.

What made you choose our company:

I intended on getting a few quotes, but after seeing the reviews and speaking to David Rademaker, I knew Omni basement systems was the only choice.

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