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Job review from in Irmo, SC 29063 on 07/28/21

Overall Rating:

4.2  out of 5
Our Overall Service
If my expierence was going off purley just communication for the first half it was wonderful to use Canty. However after our poly was put in by someone who honestly made me unsure if the job was done to the specifications that we paid for was very disheartening. If we could go back and just do the piers and avoid the entire confusion of the poly installer then I would be over the moon happy with the company.
Call Representative
The one person I had to speak to in regards to Canty needing to reschedule me due to a worker shortage was the sweetest. You can tell she really valued not only my time but wanted to do the best she could to rectify a situation that was fully out of her control.
Sales Process
The man who came out for my estimate was very knowledgeable and seemed excited to help out with our foundation issues.
Our Installation Crew
My first crew for the piers I have zero issues or complaints. The crew for the poly came in asking me about measurements and what needed to be done stating they were only given a diagram picture (the same picture I have on my estimate paperwork) I found it very odd the day of the job is when the man was looking into how to correctly do the job for our home. It was very disappointing to say the least since I chose canty after several estimates.
The Cleanup Process
The inside of our house was left with lots of dust everywhere after the poly was done. Which wouldnt have been an issue if we were told before hand that we would need to really have to spend the afternoon cleaning up the area.

What type of work did you have done:

Concrete Lifting & Leveling

What made you choose our company:

I chose Canty for a lot of reasons. The man one being that I wasn't talked down to as a woman hiring for a construction job. The price we paid wasn't the cheapest out of all the quotes but I tend to pick companies that give me the feeling that I matter even though its a small job totaling less than 10 grand.
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