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Job review from Robin in Hendersonville, TN 37075 on 02/16/17
We have always had an excellent experience with the company, from install and planning of crawlspace lining to annual maintenance. Quality work done by superb professionals!
Caller was friendly, efficient, and planned the service visit at my convenience. She called to verify the appointment the day before.
Thoroughly explained the product, install procedures, and pricing. Answered all of our questions fully. He set our expectations high and we were delighted to find that they met every expectation and then some!
I had my annual maintenance service done by Ross. He was fabulous! He contacted me prior to arrival to give me his exact time of arrival. He went above and beyond the examination of the crawlspace lining by having me turn on all faucets briefly so he could check for leaks. He was professional and thorough and gave me an excellent overview of the condition of the crawlspace lining, seams, sealing tape, temp, humidity levels, working condition of dehumidifier, etc. This was the best service visit we have had so far (and that's saying a whole lot because we have been very pleased with all of the other technicians). We will ask for Ross by name next year when our annual maintenance comes due.
Installers and maintenance crew techs always make sure everything is thoroughly clean.
What type of work did you have done:
Primary Service
What made you choose our company:
We attended a home show and were able to view the product up close. The salesman was very knowledgeable and explained each step of the process. The installation crew was excellent and all of our maintenance visits have been fantastic......always exceeding expectations. We have had other service professionals in the crawlspace and they always say it is the best encapsulation they have seen. We have recommended Frontier to friends and family.
