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Job review from in Crossville, TN 38558 on 05/18/22

Overall Rating:

4.4  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew

I denoted disappointment in the 20-mil barrier had not been taped, around the columns or from one sheet to another. (Reference: Crawl Space Science, L. Janesky, pg. 67) I was also told some tape would be left behind in case the barrier received any punctures, but I believe the lead on the job forgot?

The Cleanup Process

I noticed some of my window vent material (screened vent and foam) had been picked up and was in a cardboard box of items to be discarded. I inquired why these items were picked up and were being hauled away. I was told they were lying on the ground inside the crawlspace. I was able to keep these items, as they were mine and I see value in them. That being said, I was surprised no one on the crew had presented these items to me to ask me if I wanted them. If I had not seen them, they would have been removed without my authorization.

What made you choose our company:

1. Transferable warranty from previous owner; 2. the salesperson truly listened to me and educated me, 3. Master Services sales representative provided flexibility of options, and 4. pricing (due to flexible options) was in line with the competition.

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