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Job review from Bill in Saint Albans, VT 05478 on 01/19/15
Northern Basement Systems dedication to Customer Satisfaction is very evident from the first phone call to the last follow up. It has been a pleasure getting to know your Company and most important your team of dedicated people.
Professional, positive attitude and willingness to listen and
follow up as appropriate!
Suggest use of a small vacuum verses just sweeping, especially on the last day of installation. Follow up
that was required by Matt was excellent and he completely redid the taping with a better adhesive backing. Also did two rim joists that were not done initially. Matt's dedication to Customer Sat. is so apparent in all his actions and he did all that was asked in the follow up and in a very professional way!! Matt is a key asset to Northern Basements!!
Matt O let me observe the entire annual Maintenance process of our triple sump system. He...