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Job review from in Falls Church, VA 22042 on 04/25/23

Overall Rating:

5  out of 5
Our Overall Service
Had work done 10 yrs ago - same mentality of do it right now
Call Representative
So- had weird bones found under house- HB was patient as I worked with police to learn it was animal (thank god)
Sales Process
See above.
Our Installation Crew
Miguel, Christian, Raphael- plus the mangers help on first two days after problems arose. These guys. Hardest working honest- let me know they messed up and they were fixing it. Addressed all of my concerns to a fault. They were the most responsive contractors I have ever gotten. I will use again when Crawlspace fails. The dedication of the crew at the finish line - next level. Led by Miguel but the space suit wearing crew with him- Raph and Christian. Top notch. Second dealing with company- over 10 yr span- still the same result. Hard work. Can’t say thx enough
The Cleanup Process

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

They were slightly more expensive but I could tell the customer service and attention to detail made up the difference in price. Miguel fixed two issues that I had with the work without hassle and he had already spotted both issues. I did a mid project walk threw which was helpful. It helped ensure we were all on the same page. Can’t recommend more.
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