Job review from John in Nellysford, VA 22958 on 09/22/20
Overall Rating:
5
out of 5
Called to request information about the dehumidification equipment in the crawlspace of my recently purchased home. The very pleasant lady (Janelle) who answered the phone had one of their technicians call me that same day to answer my questions. The technician (Jerry) was very pleasant and informative. The next morning Janelle called to tell me that Jerry was in the neighborhood of my home and offered to stop by for a free evaluation of my equipment. He did, crawled under the house with me, and thoroughly explained my equipment to me. No charge. Great customer service and I'll be using Fortress Foundations in the future.
What type of work did you have done:
Dehumidification
What made you choose our company:
Identified by the manufacturer of my existing dehumidifier as the closest local contractor for that equipment.
Sales rep explained things well, and I felt I could trust this company. The men worked hard and...
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