Job review from Cheryl in Saint Albans, WV 25177 on 04/01/21
Overall Rating:
5
out of 5
My only complaint is that after your business 'courted and wooed' me with phone calls and e-mails, once I sent in the deposit the conversation was over. Everything was silent. I wondered if you got my check? I wondered when the work would be done. I wondered where Alford was for more than 2 weeks before I recieved a call to schedule the work. There should have been a communication to say, "We've recieved your payment...or, Thank you for choosing... or expect the process to begin in a few weeks..", or anything at all except silence.
What type of work did you have done:
Foundation Repair
What made you choose our company:
I chose Alford because I wanted it done right. The company has been around for a long time and has a great reputation. If a painter does a crappy job, it's easy to fix. The foundation of my house is too important to just let anyone fix it.
Saint Albans, WV 25177
Kanawha County
Thursday, April 1st
Great service