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Job review from in Huntington, WV 25701 on 03/25/24

Overall Rating:

4.4  out of 5
Our Overall Service
Call Representative
Sales Process
Rating due to clear communication, good follow-up, availability, and providing written materials to support verbal communication.
Our Installation Crew
There were several different crews and most everyone was excellent.
The Cleanup Process
Clean-up overall was very good. My only frustrations are that all of our electrical work, including wires and boxes, is strewn and open throughout and around the work spaces. It would have been helpful for the wires and boxes to be attached to the walls or at least placed out of the way for safety. And, it took a long time to get our yard leveled out and it was done okay, but not great. That said, we feel confident about the foundation work and water-proofing completed in our home by Alford. I no longer cringe when it is raining or when I go in our basement. We are very thankful for the competency of your business.

What type of work did you have done:

Foundation Repair

What made you choose our company:

We used Alford for a separate job in the past and were pleased.
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