Job review from Shannon in Clarksburg , WV 26301 on 04/13/24

Overall Rating:

5 out of 5

Our Overall Service

Call Representative

Sales Process

Geoff was wonderful to deal with and extremely knowledgeable about all aspects of the job. When ever I had a question he was available to talk about it .

Our Installation Crew

Dennis, Mike and Jeremy were great . Dennis explained where everything was going to be placed and about how long of a time line it would be. He was right on the dot! They checked in with me at least 2 times a day to update me as to where they were on the project and what was happening next. All 3 guys were so polite and professional!

The Cleanup Process

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

After the initial appointment Geoff actually took the time to check back with me and understood that we were dealing with an insurance company so it would take a little longer than usual to book our appointment. Alford actually took care with our situation from start to finish, which was about 7 months. They checked in on us to let us know they were there to assist in answering any questions we may have and in the end , we have a done basement!

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Job review from Shannon in Clarksburg , WV 26301 on 04/13/24

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