Testimonials for Island Basement Systems

Highly recommended by Mark at Slegg Lumber, Saltspring Island.  Thank you for doing such an amazing job!  Your crew were professional, friendly and clean.  We would not hesitate to recommend you!

Dylan, Levi and Lee completed the installation of your innovative drain tile system. They have been a joy to have in my basement. Their professionalism, relaxed and friendly manner has made spending money fun! Some of the things artisans in your field take for granted, homeowners like myself do not quite fathom, were all explained easily and clearly. They cleaned up any mess before leaving and took time to double-check their workmanship. I would like to give them a 10 out of 10 but that wouldn't be fair. Twenty, 30, 40, 100 out of 10 might just begin to touch the surface. I am now looking forward to using my basement for something other than storage. Thank you, Thank you, Thank you!

Shane and his brother also did great work, I appreciate their patience and "gentle" approach to my inquiries. They were very thorough and accommodating.    I will recommend Island Basement services to others.

IBS installed their TripleSafe sump pumps, WaterGuard and Clean Space Liner in March 2007. I had also wanted to install drains in our yard to intercept water before reaching the house. Chris convinced me that would be a waste of money and that the IBS in the basement WILL WORK!    We have now lived in our home for 18 years. Time tells...that system really works! Over that time, our basement has never experienced water (or humidity). I am forever grateful for the quality of work and service from IBS.

Thanks Jessica... I've recommended your business to several other people and have shown them the catalog you sent me. The presentation was one of the most professional and thorough and efficient that I've experienced. Having said this, I was very appreciative that you folks were not pushy either in the sales approach.

We had crawlspace work done earlier this month and wanted to let you know that the two young men, namely Marshall and Justin, who performed the work provided good service in a very polite and professional manner. We had a problem the day after installation and they came back and fixed everything to our satisfaction. They were both keen to ensure that we were completely satisfied with their job. They represented your company in a very positive manner.

I just wanted to thank you and your guys for a fantastic job insulating our basement. The installers were courteous, on time, and kept the place very clean when they were finished. There were no surprises which I haven't been able to say about all the trades we've had work for us during this renovation! The finished product looks great and I'm very happy that we decided to use your company.

I have done several energy evaluations where the client has had you do their crawlspace, everyone has always been quite happy with the work and have had great things to say about you and your installers.

Thanks Chris.  I really appreciate the speedy response and fast action.  You guys are great.  I have a shop vac so guess I will be a bit more diligent on keeping that sump clean.   

Thanks! The house floor is warmer!

Just a note to thank you for taking care of our small problems whilst they are still small . It it is a pleasure to have your people in our house, we can see why you are so highly recommended.

Thanks Chris. And thanks also for the consistent great service and warranty. It is very much appreciated. Cheers,Bob

Your installer is an amazing worker.  I have never seen anyone like him.  Very conscientious. 

Reduced moisture and musty smell, prevented leaks. Looks so nice and much more comfortable. We are satisfied with post-installation service.

The work Team that installed the system was very professional and sales rep was also great gave us lots of info before the initial install