Testimonials for Nova Basement Systems

"Josh Kayser was great with the installation and explained the process step by step."

"Everyone I dealt with was very professional and courteous.  You have a great staff, especially Jennifer with scheduling.  She worked to accommodate our busy summer schedule!"

"Thank you so much for your excellent service.  The crew was awesome.  Dan, Levi, and Dylan were so friendly and worked fast and efficient." 

"Nacho (Ignacio) and his guys were very friendly and did an awesome job!  Very efficient and personable.  Your salesman, Chris, knew his stuff.  He didn't try to push us into booking, he didn't stumble over his words, and was very personable."

"The office staff and the installers were very pleasant.  My neighbor used Nova and my son had straps (Fortress Carbon Fiber Straps) and another relative all had satisfactory service." 

"We chose Nova over other companies because of Niles, and his demeanor as the estimator.  Everyone in my family felt comfortable with him from the beginning.  The crew will make us recommend Nova to others.  Price is part of the job, but if the crew does poor work, price no longer matters.  Great crew-hang onto them!! Awesome experience!!  Niles was great! Phil was great! Ignacio was great! Dakota and Joe were awesome!  The job was run smoothly.  Everyone was above and beyond our expectations as far as being courteous, timely, and professional.  They are true tradesman. Thank-you!!"

"I chose Nova because of the sale reps honesty and not putting any pressure on me.  From the start to finish the experience was great." 

"This was a very great experience.  I have had five other companies quote this for us.  Your company had the best plan of action and gave me peace of mind.  I chose Nova because the quote and the warranty.  Kyle was my installer, he was great!  Hollis was so confident Nova could fix my issue and I believed he was sincere."  

"I picked Nova for several reasons.  First, it was Phil's professionalism and non-pressure approach.  I also read about Nova on Angie's List.  I obtained two other quotes.  Both were higher.  Your crew was great.  They were friendly, hard working, and polite at all times.  I was surprised at how good of a clean up job they did.  I HIGHLY recommend them!!" 

"The service was excellent from phone calls to the office, salesman, and the work crew.  I have been in construction for 35 years.  This crew was one of the best I have ever seen.  The workmanship was the best I've ever seen.  I will give your company the highest recommendation to anyone that has water problems."

"I have referred Nova to my clients for years.  Nova is a company that I trust."

Good crew. Friendly and respectful to each other. That in itself looks very good to the customer. A well stocked truck on sight is a great advantage for time spent on jobsite.

"Crew was very friendly and hard working.  They took the time to answer all of our questions during the process.  I liked the confidence that Phil had in his crew.  He also didn't try to sell us something we didn't need."  

"I had put off this crawlspace/floor issue for over a year because of my reluctance to deal with estimates, high pressure sales people, and questionable reliability of job completion.  Your represetative, Chris Young, was/is wonderful and he explained everything to me in such a way that I had none of these fears when dealing with him and Nova Basment Systems.  His presentation and the company's information package were top notch, very professionally prepared, and left no doubt that the system would totally correct the problem and be completed in a timely fashion, with no effort on my part."

"We went with Nova because there was a clear explanation of the condition of our crawlspace and how your company could fix and repair.  The service advisor, Chris Young, was very thorough and provide written literature for us that was extremely helpful on your company and services.  Your company stands very confident behind their product, that stood out the most.  There was excellent communication with everyone from the start to finish.  Every question and problem we had your staff and crew took serious."