Testimonials for Nova Basement Systems

"I greatly appreciate and value that Nova resolved my issue and honored and backed their prior work.  Thank you!"

" Niles Goodman and Mike Flores came up with the best solution for my home.  They took the time to explain what to expect, and answered all the questions I had.  Debbie, Tia, Jen, and Terresa always had me smiling when I had communications with the office.  The office crew was OUTSTANDING!!  Joe, Nacho, and Mikey are some of the hardest working men I have ever met.  They started my project on the hottest day of the year, and that didn't slow them down.  They finished the project quicker than the allotted time!  They were all very polite, had great manors, were charming, and made this process so easy for me!!  I feel they treated me like family.  No one wants to put money into an unforeseen problem they have in their basement, but if I had to do it again, I would choose Nova. The product they installed comes with a lifetime transferable warranty, so I know I made the right choice.  Thank you, NOVA!!!"  

"Thumbs up."

"All of your employees were courteous, prompt, and efficient. Niles Goodman made a convincing sales presentation.  The price was lower than a different out-of-state company."  

"I can't tell you how happy I am with the basement.  I have seen other Michigan Basement upgrades, and this is so much better.  In addition to the house being obviously more stable, the house doesn't shake when a train passes.  It wasn't until the job was complete that I really understood the magnitude of the disaster that was averted.  I was lucky to call when I did.  You people are great.  Thank you."

"Excellent professionalism and customer service in all interactions. I am very pleased with the work!"

"You run a 1st class business.  Words cannot express how professional Phil Droege was when he called us.  Also, your installer was very considerate and did an excellent job."

"You and your crew are are "top of the line", couldn't be better.  They were polite and neat in their work.  A joy to have helping us in our basement.  They even cleaned up the basement and garage floor by sweeping up stones.  Truck crew number 10, is number "one" in our minds." 

"The best in the business."

"Kyle and Trevor, good kids!"

"Work crew was very professional and friendly.  The clean up was excellent."

" I originally chose Nova because of their expert employees and the way they take care of their clients.  Also, your prices are very fair.  I tell all my friends and family to use your company if they need this type of work done.  I have been dealing with your company for many years and have always been more than satisfied.  Your entire staff are professionally, kind and very knowledgeable.  Thank you!"

"I was very happy with Nick."

"Your employees are fabulous.  Our first contact was your office staff, they were very nice.  Then, your estimator Phil, was very nice and informative.  Your work crew, Nick and the new employee (Josh Scarborough), did excellent work." 

The work was performed in a very timely manner.  The crew met the exact schedule that was indicated by the salesman.  The crew was outstanding.  They performed high quality work in a very professional and courteous manner.  Phil was very knowledgeable and low pressure. We were so pleased with the work that Nova performed that we called back to have a Brightwall Sysem installed. It is very rare today to find a company like Nova that performs high quality work, has very courteous employees, and keeps to a promised schedule. We will definitely recommend Nova."