Testimonials for Nova Basement Systems

"Today is Sunday, May 9th, Mothers Day 2021. And it REALLY raining! But NOT in my basement, anymore! Nova sent out a couple of people to review our needs. We never had deep water in our basement, but we had several areas where water would seep in even on days when it was drizzling. It was smelly, moldy and damp down there. Because they made several recommendations we discussed how to proceed. After the process started we found that we had a couple of areas that surprised us in spring. Nova came out and took care of them all in a timely manner. They ALWAYS showed up on time, communicated very well and checked with us to ensure that we were satisfied. Very seldom today do you find companies that can "bring it" every time, but these folks do! NOW, our basement is clean dry and hospitable. Pass on the rest and hire the best. NOVA! We couldn't be happier with them."

"Professional, reliable, and hardworking."

"Thank-you so much for the fantastic service!"

"I was very pleased with the work crew.  Mike kept me well informed of all that had to be done and any changes that were done.  Thank you!"

"Sales person was considerate and listened to my concerns.   I did not have to have a second person here to get a quote.   They were honest about what needed to be done and what was not necessary.   They quickly responded to any subsequent issues.   We have kept up with yearly maintenance checks.   They have always been helpful and knowledgeable.   My only advice would be to get the battery backup on your sump pump if it's something you're having done.   We did not and paid the price!!"

"The technician was prompt and explained everything he was doing so that I understood and was very courteous as well.."

" The installation crew of Izzy and Nate were fantastic.  They were very professional! " 

"Very professional, excellent work.  We knew that it would be a thorough fix and that we wouldn't have to worry about any future leaks."

"They were very pleasant. I appreciated the common sense attitude ratger than a "have to sell."

"Everyone from the first phone call through the installation crew was friendly, professional, and knowledgeable.  I was very impressed by Michael Flores and his recommendations."

"Jawuan was very professional. He explained in detail what the process would be and encouraged any questions I might have, which he was happy to answer. His work was thorough and done in a timely but detailed manner. As far as value of service I would rate it high, although the total results will not be known until the last stage of the process is completed and we get some significant rainfall."

"I chose Nova because of a neighbor's recommendation."

"Thank you for your advice."

First of all, I want to tell you how impressed I am with Nova Basement Systems. From the receptionist who first represented your company in a very kind, professional manner, to your estimator, Mike. He took so much time helping me understand the whole process of waterproofing our basement. The book, "Dry Basement Science", was just amazing. I highly recommend your company and have already started passing your name on to others. Please know how much I appreciate all the time you devoted to me. I know Nova Basement Systems will go far, just by how your employees are so honest and caring. Once again, thank you so very much.

I am happy with the work that they did on my basement.  I like that they kept me informed during the process.  True gentleman.  Thank you!  We chose Nova because of the way you guys talked and explained things to me.  They didn't just come out and just give me numbers and tell me what i need.  He gave me options and explained everything to me.