Testimonials for Nova Basement Systems

"All of our interactions have been positive. They do quality work in a professional, timely manner. Chris, our sales person, was knowledgeable ,professional, thorough and kind. I highly recommend Nova!"

"The crew was polite and friendly.  The manager answered all my questions and explained everything well." 

"They completed the job under the estimated time, they were qualified and courteous."

The intent of this letter is to reflect my feelings of the way in which your crew installed six wall anchors in my basement. I was pleasantly surprised by the professionalism with which they performed this task. They made no mistakes and worked in an extremely clean and tidy fashion. There was no clean up for me to do! They did exactly what your estimator said they would do. They were on time and worked steadily even though the weather was terrible due to the rain, cold, wind, and sometimes sleet. Yet, they did not complain and went about their tasks with precision and neatness. Seldom do I find a contractor who does what he promises and truly cares about the customer. Your men reflect the fine standards of a professional company. Thank you for hiring fine, quality workers and thank them for doing such a fine job. Please pass my praise on to them. They deserve it.

"Very professional work, we were pleased in every way." 

"I chose Nova because of the price.  (Competitor's Name) is crazy!  They try to scare you, and Nova was honest.  It is a Michigan basement, I'm not looking to live in it, lol!"

"I found them kind and respectful of the snake they needed to evict from the crawlspace before they could get started on the work."

"I felt that the salesman and crew were knowledgeable and honest.  Other companies I contacted were charging more money and I felt that they were trying to sell me a system that was not right for my situation just to make money.  The crew always let me know when they were arriving.  I did not have to wait and guess when they would arrive.  They were courteous, professional, and always considerate of not damaging my house during the work and cleaned up afterwards."

I think Nova Basement Systems is awesome.  I chose Nova because of the price.  I would hire them again and recommend to my friends.

"Our crew of guys did an excellent job!  They were very friendly and even made the process fun!  I will miss having them around. You came highly recommended and with a warranty/guarantee!"

"Excellent company with great service.  You have performed work for us previously and we were extremely happy with your services." 

"Thanks Nova.  Your service crew was wonderful, very polite and informative,  Everything seems to be working.  This Spring we will pull up the carpet and if over 3 months once the rain season has ended, we will get new carpet if there is no water.  I can hardly wait for that.  Thank you!"

" They were informative and efficient.  Phil, Kenny, and Nate worked well together, and got the job done alot faster than I expected. All of the people in the office were knowledgeable about all of my questsions, and were very nice to talk to.  Thank you, thank you. "

"We chose Nova because of the service and guarantee."

"We chose Nova because the quality of work seemed to be the best.  They were much more affordable than other companies with less to offer.  I was incredibly happy to be able to get the work done sooner than expected.  The office staff was very helpful with that.  The installation crew was very professional and extremely courteous."