Testimonials for Nova Basement Systems

"Everyone I talked to was pleasant, knowledgeable, and helpful. It was so nice to deal with a company that is trustworthy.  I was amazed that they completed the work in two days!! They were all very nice and kept me well informed." 

"The presentation that Mike provided was impressive and professional." 

"We were very impressed with your product presentation, and helping understand what our basement dampness problems were.  Our unit was just installed and and we already are noticing a difference!.  We were impressed with the sales person we spoke with."

"Thank you for making the process of waterproofing our basement such an easy task.  I received estimates from other companies and I wasn't satisfied."

" We were very happy all the way around, from the initial phone call, Niles quoting, and the service provided on 7/3 and 7/17.  They were courteous, professional, and helpful. "

"I was impressed by your friendly, efficient employees!  Thank you for all your help."

"Chris was pleasant, knowledgeable, and gave a clear explanation and answered questions.  He was not high pressure.  Josh was polite, friendly, and was extremely efficient and hard working."

"I appreciate how friendly everyone is and I can trust the job will be done to a high standard."

"I felt as though our needs would be met, and that you knew exactly what we needed.  I felt confident in your service after talking with Chris.  I found an add online and I chose Nova because you offered a variety of services, the longevity of the company was important, and because of the excellent and knowledgeable sales person (Chris) -he was respectful too!"

"Kyle was very polite and professional.  I had to leave before he finished and I felt very comfortable leaving him in the house.  I was referred to your company years ago.  Nova (Nacho) did work for me before and I was very happy with your company then and continue to be happy with you now."

"Great crew, it's a whole different basement, thank you!  Thanks to Spencer, Ashton, James, and Dakoda for their great work and friendliness. It was great to see my old students!"  

"My son, Ronald, told me about your company.  I decided to call you and hire your working men company.  Your workers are wonderful young men.  It was a pleasant experience, an excellent company with wonderful and friendly workers. Thank you and God bless all of you."

"I appreciate Phil's honesty.  He could have recommended services not needed, but was honest in his evaluation."

"Junior (Dan), Chris, Dakota, and Izzy (Isaias) were all very polite and answered my questions.  Junior explained how everything worked when they were finished.  They cleaned up everything, and were all very professional.  Two of the companies I called were way over the top in what they were going to charge.  Another was going to do major damage to the dry wall and horizontal studs.  When Chris came out the first time he went over everything and told me what it would cost, but didn't push me to sign a contract.  I called him back to clarify some things and he came and explained them. They were very professional, and I appreciated that. " 

Fast and friendly call backs.  Phil's proposal was zero pressure and fairly priced.  We liked taking a systematic approach to fixing our basement problems rather than spending tens of thousands on unnecessary work."