Testimonials for Nova Basement Systems

"Seamless Gutter recommended Nova to me. They did a great job.  They came on time. No mess was left when they were done. I'm very happy." 

"We chose Nova because we knew the prior owner and they have a great reputation with years of business.  They were excellent!"

"Kyle explained what was going on with our dry well, dug it out deeper, put more rock around it and under it. We are hoping this will take care of the drainage problem."

"Everyone was outstanding!  Starting with the outstanding polite office ladies.  Niles Goodman talked me through what the crew would do inside and out.  Josh Kayser worked alone on a very HOT HOT windy day.  I also think he did a very very good job.  I chose Nova because they are a La Porte company and I didn't want to go out of town at all." 

"Very professional! Josh has been great to work with. He is timely, helpful with coordinating services, and has even left the work spaces neater than when he arrived! Highly recommend."

"Great business, very professional, always does a great job."

"Very professional and respectful of my property."

"All of our interactions have been positive. They do quality work in a professional, timely manner. Chris, our sales person, was knowledgeable ,professional, thorough and kind. I highly recommend Nova!"

"The crew was polite and friendly.  The manager answered all my questions and explained everything well." 

"They completed the job under the estimated time, they were qualified and courteous."

The intent of this letter is to reflect my feelings of the way in which your crew installed six wall anchors in my basement. I was pleasantly surprised by the professionalism with which they performed this task. They made no mistakes and worked in an extremely clean and tidy fashion. There was no clean up for me to do! They did exactly what your estimator said they would do. They were on time and worked steadily even though the weather was terrible due to the rain, cold, wind, and sometimes sleet. Yet, they did not complain and went about their tasks with precision and neatness. Seldom do I find a contractor who does what he promises and truly cares about the customer. Your men reflect the fine standards of a professional company. Thank you for hiring fine, quality workers and thank them for doing such a fine job. Please pass my praise on to them. They deserve it.

"Very professional work, we were pleased in every way." 

"I chose Nova because of the price.  (Competitor's Name) is crazy!  They try to scare you, and Nova was honest.  It is a Michigan basement, I'm not looking to live in it, lol!"

"I found them kind and respectful of the snake they needed to evict from the crawlspace before they could get started on the work."

"I felt that the salesman and crew were knowledgeable and honest.  Other companies I contacted were charging more money and I felt that they were trying to sell me a system that was not right for my situation just to make money.  The crew always let me know when they were arriving.  I did not have to wait and guess when they would arrive.  They were courteous, professional, and always considerate of not damaging my house during the work and cleaned up afterwards."