Testimonials for Nova Basement Systems

"Pleasant. Skilled. Really couldn't have done better. Truth is that I've never had anything other than an excellent experience with Nova."

I am very pleased with the service that Nova did on my basement walls. Fortunately, we had good weather because they began the work in mid December. Took a short break for Christmas, and finished up on New Year's Eve. Just in the nick of time! The weather turned very cold and snowy the next day! There were only three of them and they did so much! They were on time, they were very courteous and friendly and good to be around. And their professionalism was Top Notch! They had to brace my building while they proceeded to demolish two walls, one wall at a time. Then they replaced them with cinder block and filled the hollow holes on each cinder block with mortar, so I have very solid basement walls now. Then they dug and irrigation canal like for water to run away from the house. They even removed a 400 lb cement laundry sink using their backhoe. Something that would probably be impossible for me to get out of the basement by trying to take it up the stairs. That was complimentary as it was not part of the estimate. But it sure was a great help to me! I don't think I could have found a better company then Nova Basement Systems. Their professionalism and the quality of the work is second to none! Very extremely well please! Good job guys! Thank you very much. I am one extremely well pleased customer and I would recommend you highly. Thanks again!!

"The crew that did the installation work were considerate and professional."

The installation was staff was great and knowledgeable when asked questions about the system and installation process.  From start to finish everyone involved was excellent.  I chose Nova do the recommendation from realtor and best price and reply time.

"We chose Nova because the system that was presented seemed like a better option."

"Your foreman was very helpful and polite.  He and his crew did a very nice job and cleanup.  It was nice dealing with them.  Thanks for a nice job, our club thanks you also!"

"Sales process was easy and quick.  It was great you were able to move up my projected install date.  Just a smooth process from start to finish."

"James and crew were very good!!! He explained each step and answered our questions. Would recommend them to anyone."

"The crew you sent was great!" They made Nova a great business to work with.  They deserve a bonus!"

NOVA should be an example to all Angie's list companies for outstanding work and customer service, which is unfortunately so rare these days. They were professional, competent, timely, hardworking and stand behind their work and product. We have complete confidence in the work performed. They were immediately responsive when contacted, available right away to give an estimate, explained in detail what work would be needed, excited and confident about their service and product, were timely, prepared and worked their tails off... and finished earlier than promised. I would highly recommend NOVA. Thanks NOVA!

Nova kept me informed thru-out the work.  They answered all of my questions and educated me.  I chose Nova because of their honesty and price.

Good crew. Friendly and respectful to each other. That in itself looks very good to the customer. A well stocked truck on sight is a great advantage for time spent on jobsite.

"Crew was very friendly and hard working.  They took the time to answer all of our questions during the process.  I liked the confidence that Phil had in his crew.  He also didn't try to sell us something we didn't need."  

"I had put off this crawlspace/floor issue for over a year because of my reluctance to deal with estimates, high pressure sales people, and questionable reliability of job completion.  Your represetative, Chris Young, was/is wonderful and he explained everything to me in such a way that I had none of these fears when dealing with him and Nova Basment Systems.  His presentation and the company's information package were top notch, very professionally prepared, and left no doubt that the system would totally correct the problem and be completed in a timely fashion, with no effort on my part."

"We went with Nova because there was a clear explanation of the condition of our crawlspace and how your company could fix and repair.  The service advisor, Chris Young, was very thorough and provide written literature for us that was extremely helpful on your company and services.  Your company stands very confident behind their product, that stood out the most.  There was excellent communication with everyone from the start to finish.  Every question and problem we had your staff and crew took serious."