Testimonials for DryZone Basement Systems

Very easy to schedule my service. Technician was prompt, quick and polite while observing all COVID-19 precautions.

On time, professional, knowledgeable, highly respectful of current Covid safety concerns. Jim was great. Extremely conscientious.

Jim is extremely professional. Knowledgeable, efficient, leaves things extremely clean. Jim left things neat and clean. Turned out all lights, closed the bulkhead. We wouldn't have known anyone was even here.

The knowledgeable staff and professionalism were two big reasons we hired this company over others. Craig was helpful to communicate the work to be done. Everyone was very polite and respectful during the whole process. It was a scary undertaking, but they did a great job!

I chose DryZone Basement Systems because I was impressed with their philosophy of not trying to sell me something i don't need. I started with a sump pump and when i thought it was malfunctioning i was able to speak to the owner that night and Dave G. came to my house within 1/2 hour. I know that they'll be responsive when I need them. I wasn't charged for the service call. After I had the French drains put in 3 days later I got some water. Dave called me and assured me that he would fix the problem, which he did-again at no cost. I am very pleased so far with the system and more importantly, by the great customer service.

Overall was an excellent experience and if I know of anyone looking for this type of service, I will fully recommend DryZone Basement Systems!

Overall an excellent experience and if I know of anyone looking for this service I will fully recommend DryZone Basement Systems

Craig & the whole crew were polite, clean, and respectful during the whole process. They did a great job!

The installation crew was courteous and professional.

Craig's salesmanship was the best. He sold us the job. He is honest and aims to please. I would recommend Craig.

Solutions you offered were the most comprehensive while being more affordable than others. I appreciated being able to pick and choose which parts of the services offered I wanted. I was extremely happy with the installation crew and I'm very impressed with the office staff, as well. Superb employees!

My experience with the call representative was a 5 star! Everything she told me was true- service rep called and told me when he'd arrive. She was helpful when I called to pay too. Then, the service person was very knowledgeable, patient, very helpful in guiding me through what was going on with the dehumidifier and other issues we have. He told me to use the dehumidifier to best get results, was realistic in its functionality, did what was needed, and told me what would be needed in the future. He was thoughtful in how he came in and out of the house. He was friendly with me, patient in using the phone and explaining to my husband what was going on and necessary. After this experience I would definitely recommend DryZone Basement Systems to my friends and family. I am also interested in one of their sump pumps!

I chose your company because of Craig's ability to show me where my water issues were instead of me showing him. He was knowledgeable, honest, and professional. The crew was very efficient and clean, and final cleanup was very satisfactory.

Let me just say this - I am very much comforted knowing that my pump and the back-up battery are in my cellar now! David, my serviceman, was a dear young man-prompt, courteous, and friendly. Just fabulous service all around!

Excellent, very professional!