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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Eaton Rapids, MI 48827 on 03/31/21

Overall Rating:

4.4  out of 5
Our Overall Service

Overall communication with sales person and scheduling was very inadequate. We were advised wrong dates to begin with and didn't know until I called to confirm they were coming. At which time we were given a date that was out 3 more months. They did reschedule some of the work, but had to split into separate jobs affecting extension of loan approval.

Call Representative
Sales Process

Sales presentation was great, but didn't always have the correct information on job dates.

Our Installation Crew

the work completed was excellent.

The Cleanup Process

Appreciated they took precautions to ensure everything was cleaned.

What made you choose our company:

We chose Ayers because of your reputation. The only issue we had was the communication between all the parties involved with the project. Didn't seem like everyone had the same information which was causing us issues.

Nearby Related Reviews:

  • Review from Dorothy in Eaton Rapids, MI

    The service was prompt, tidy and also in answering questions.Very courteous

  • Review from David in Eaton Rapids, MI

    I chose Ayers to help get rid of our water problems in the basement

  • Review from Dan in Eaton Rapids, MI

    Nick and Brian did a great job nice people to be around

  • Review from David & Kathleen in Eaton Rapids, MI

    The crew was very knowledgeable about their job. Thank you Ayers Basement Systems, we are so...

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