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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Royal Oak, MI 48073 on 11/08/20

Overall Rating:

4.6  out of 5
Our Overall Service

I have used your firm for a new interior drainage system, for block basement wall repair and waterproofing and cement leveling. I have found your firm to be prompt, professional, offering excellent follow through which is why have used your firm for a number of big projects.

Call Representative

Office staff is wonderful. Professional and supportive. Carley is very helpful.

Sales Process

Chris was professional and prompt.

Our Installation Crew

The most recent job was completed by Travis, Shawn, Vernon, Rodney, Steve, James, Devin and Richard. Travis oversaw a dig and water proof on my wall, great coordination and oversite. Steve was particularly informative and polite and it was clear his years of experience was of great support to the team.

The Cleanup Process

I thought Rick did a good job providing oversight and helping with crew.

What made you choose our company:

Lastly I wanted to mention in August I had an emergency service for repair of a prior installed sump pump. Blake was dispatched to assess and repair. Blake was so very professional and informative with his great work and quick response. He needs to be recognized for very good service. Devin oversaw my concrete leveling work, was professional and seem to really enjoy the coordination of the project and precision executed to resolve my homes issues. I have chosen your firm because of the excellent customer service, project follow through and most of all everyone being very respectful with the customer. Most importantly the firm kept its word.

Company's Response:

Thank you for such a wonderful review of our company, James! We'll pass this on to the crew!

We're glad we could provide such a great experience, thank you for always choosing us :)

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